Refund policy

All Sales Are Final

Due to the nature of fragrance products and for hygiene and safety reasons, all sales are final. We do not accept returns, exchanges, or offer refunds on any products once an order has been shipped.

Please ensure you review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.

To help us resolve the issue as quickly as possible, please include:

• Your order number
• A brief description of the issue
• Clear photos of the item and the shipping packaging

If your claim is approved, we will gladly provide a replacement, store credit, or refund at our discretion.

Order Cancellations

Orders may only be canceled before they have been processed or shipped. Once an order has been processed, it cannot be canceled.

Contact Us

If you have any questions regarding your order or this policy, please contact us. We're happy to assist you.